It’s perfectly acceptable to delete comments if they’re spam or offensive in any way, but if they’re just negative it’s best to leave them, as it’ll make your company look good for responding in the long run as apposed to just sweeping problems under the carpet. It’s good to see Twitter and Facebook in that way too. In the same way as Google Places and other review sites work, people are going to leave comments and reviews which you can’t always delete. If someone on Twitter has said something negative about your company, the solution would be the same as with Facebook, you can use the situation as a way to open up a conversation between you and the person with the problem to see if you can help.
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Twitter is even trying to crack down on the amount of spam bots, but many still exist. There are a lot of “spam bots” on Twitter, which are basically accounts set up just to send promotional links around to different users and are often ignored by the Twitter community. If someone does say something that’s abusive or spam, it’s probably best to ignore it.
When you’re using Twitter you can’t get rid of what people say about your company as they’ve said it on their own Twitter stream and have just used an symbol to show they’re mentioning you. Instead, you would ask them if they were alright and if you could help them out, which is a strategy you should also adopt when you’re talking to people online. In the same way as if someone had a problem with your company in real life you wouldn’t just ignore them if they came to your reception and told you their problem. If you click on this you have an option to delete the comment, delete the comment and ban the user or even report it as abuse.Īlthough this option is available for every comment, it’s best not to delete comments that are just negative, only those that are offensive. You simply hover over the comment and at the side a small settings icon will appear. If someone leaves a spam comment or an offensive comment then there’s an option to delete it. However, this freedom isn’t something that should worry you. If someone comments anywhere on your page you are notified that they have commented, but there isn’t a pre-approval system, it goes there regardless of if you want it there or not. When you’re dealing with a Facebook page, the people who have “liked” your business, also known as your fans, can write comments on your wall, alongside your photos and in discussions.
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Just like in the offline world there are people who are bound to be negative, there are just specific ways of dealing with them. The truth is social media shouldn’t be something you’re scared of. But what happens if this positive, two-way online conversation turns negative and people leave offensive comments and remarks? Many people in the online industries discuss the importance of social media, especially how setting up a Facebook page or writing on a blog can help companies connect and engage with customers and potential clients. Posted June 1st, 2011 by Codastar & filed under Codastar News. If you want it back on your Facebook page, you’ll just have to reload the picture.Can you delete comments from Twitter and Facebook? The page will then reload and the photo will be gone from your Facebook and can no longer be viewed. If you are, press the blue ‘confirm’ button in the bottom right corner. Click on ‘delete this photo.’ Next, a window will appear that will ask you if you’re sure. At the bottom, you should see the word ‘options.’ Click on it and see the same list of options.ĥ.
You can only delete it, if it is your photo so keep that in mind. Then click ‘delete this photo’ at the bottom of the list.Ĥ. Click on it and a list of options will appear. Scroll over that particular photo and you will see an icon in the top right corner that looks like a pen.
Scroll through your photos until you find one that you want to remove. The one at the far right is called ‘photos.’ Click on it to be redirected and view your photos.ģ. Just below your cover photo, you should see a row of tabs. Do that by clicking on your name at the top of Facebook’s homepage.Ģ. To delete a photo, you must first go to your profile. Wipe away those unwanted images and hopefully you’ll never have to be haunted by them again.ġ. You don’t have to continue to look at the 2008 version of yourself. If you have a photo or photos that you don’t want to have on your account anymore, you are able to delete it. If you’re one of those people, it may be time to declutter. Some people have hundreds of photos that they have posted to Facebook.
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